Refund and Returns Policy

Last Updated: June 04, 2026

1. Overview

At StudentPrice.deals, we are committed to ensuring customer satisfaction. This Refund Policy outlines the conditions under which refunds may be issued for our student verification facilitation services.

Please read this policy carefully before making a purchase. By completing a transaction on our platform, you acknowledge and agree to the terms outlined below.

2. Nature of Our Services

StudentPrice.deals provides digital verification facilitation services that help eligible users obtain student pricing for third-party platforms including:

• Gemini Advanced (Google One AI Premium)
• Perplexity Pro
• YouTube Premium (Student Plan)
• Spotify Premium (Student Discount)

3. General Refund Policy

Due to the digital and instantaneous nature of our services, all sales are generally final once the verification process has been initiated or completed. This is because:

• Verification links are unique and cannot be reused once processed
• Our service involves immediate work upon order receipt
• Third-party platforms record verification attempts
• Verification costs are incurred by us regardless of outcome

4. Eligible Refund Scenarios

Refunds may be considered under the following circumstances:

4.1 Verification Failure (Single Product)

If we are unable to successfully complete the verification for a single product order and our support team cannot resolve the issue within 48 hours, you are eligible for a full refund for that product.

4.2 Bundle Product - Partial Ineligibility

The partial refund is calculated as follows:

• The bundle discount is proportionally recalculated based on the products that were successfully activated
• The refund amount equals the difference between what you paid and the recalculated total for successfully activated products
• This ensures you still receive the benefit of bundle pricing for the products that worked

4.3 Duplicate Orders

If you accidentally placed the same order twice, contact us immediately. Unprocessed duplicate orders will be refunded in full.

4.4 Service Not Initiated

If you contact us before we begin processing your verification (typically within 1 hour of order placement during business hours), we may issue a full refund at our discretion.

5. Non-Refundable Scenarios

Refunds will NOT be issued in the following cases:

• Successful Verification: If the verification was completed successfully and the student discount is active on your account.
• Incorrect Information: If you provided incorrect email, SharedID link, or other required information that led to verification failure.
• Third-Party Revocation: If the third-party service (Google, Spotify, YouTube, etc.) later revokes your discount for any reason, including policy violations, re-verification requirements, or policy changes.
• Change of Mind: Requests for refunds simply because you no longer want the service after verification has been initiated.
• Account Issues: Problems with your own account that prevent discount activation (e.g., existing subscriptions, banned accounts, payment issues).
• Delayed Request: Refund requests made more than 7 days after the original purchase date.

6. Disclaimer - Third-Party Service Providers

Student discounts may be revoked by service providers at any time for reasons including but not limited to:

• Graduation or withdrawal from educational institution
• Failure to re-verify student status when required by the provider
• Policy changes by the service provider
• Detected violations of the service provider's terms of service

We do not guarantee that student benefits will remain active for any specific duration. Refunds are NOT available for benefits revoked by third-party providers after successful verification.

7. Refund Process

1. Contact Support: Reach out via our Telegram support channel within 7 days of your purchase
2. Provide Details: Include your order number, email, and a clear description of the issue
3. Investigation: Our team will review your request within 24-48 hours
4. Resolution: If approved, refunds are processed to the original payment method within 5-7 business days

8. Chargebacks & Disputes

We strongly encourage customers to contact our support team before initiating a chargeback with their payment provider. Unauthorized chargebacks may result in:

• Permanent ban from our platform
• Revocation of any active verifications (where possible)
• Reporting to fraud prevention services
• Potential legal action to recover funds and associated costs

We maintain detailed records of all transactions, communications, and verification activities to resolve disputes fairly and defend against fraudulent chargeback claims.

9. Non-Transferability

Our verification services are non-transferable. Each subscription and verification must be tied to the original verified identity. You cannot:

• Transfer your verified subscription to another person
• Share account access obtained through our service
• Resell verification services or access

Violations may result in service termination without refund.

10. Policy Changes

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to this page. The refund policy applicable to your order is the one in effect at the time of your purchase.

11. Contact Us

For refund requests or questions about this policy, please contact us through:

• Telegram Support:@studentprice_bot
• Email: [email protected]
• Response Time: Within 24 hours during business days